The community of the University of Ibadan Microfinance Bank (UI Microfinance Bank) consists of diverse stakeholders who are interconnected through its services, operations, and objectives. Below is an overview of the community.

1. Primary Customers
• Students:
• Beneficiaries of student-focused financial products, such as savings accounts, small-scale loans, and payment solutions.
• Staff Members:
• Includes academic and non-academic staff who use the bank for salary accounts, personal loans, and other financial services.
• University Alumni:
• May access the bank's services, especially if involved in small and medium-scale enterprises (SMEs).
• Entrepreneurs:
• Local businesses, including those near the university community, often benefit from microcredit facilities to grow their enterprises.
2. Institutional Partners
• University of Ibadan:
• Acts as the primary stakeholder and sponsor, supporting the bank's mission to foster financial inclusion for its community.
• Regulatory Bodies:
• Includes the Central Bank of Nigeria (CBN) and other financial regulators ensuring compliance with microfinance banking regulation
3. Service Beneficiaries
• Small Business Owners:
• Traders and service providers in and around the University of Ibadan campus who rely on small-scale loans and savings schemes.
• Cooperatives:
• University-affiliated cooperatives or groups that use the bank for group savings, credit access, and fund management.
4. Employees of the Bank
• Comprising professionals such as banking officers, credit managers, customer service representatives, and support staff. These individuals play a vital role in delivering financial services and maintaining relationships with the community.
5. Social and Financial Networks
• Social Networks:
• Includes associations, unions, and student organizations within the university community.
• Financial Ecosystem:
• Other financial service providers (e.g., commercial banks or fintech companies) that collaborate or compete with the bank.
6. Broader Community
• Host Community (Ibadan):
• Residents and businesses within the broader Ibadan community who may access the bank’s financial services.
• Potential Clients:
• People outside the university interested in microfinance solutions.